Grievance/Complaint and Hearing/Appeal Procedures

Any participant or other interested party adversely affected by a decision or action by the local workforce system, including decisions by career center partners and service partners, has the right to file a grievance/complaint with the regional workforce board board, with the exception of complaints alleging unlawful discrimination. Discrimination complaints must be filed in accordance with the Department of Economic Opportunity (formerly Agency for Workforce Innovation) Discrimination-Complaint Procedures.

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Discrimination Complaint Procedures